EVMS

Medical Receptionist

Position Number
6149408
Department
Otolaryngology
Category
Administrative/Clerical
Compensation Max
USD $15.34/Hr.
Compensation Min
USD $11.80/Hr.
US-VA-Norfolk

Overview

Responsible for answering the telephone, pulling & prepping charts, greeting patients, processing patient check in & check out, collecting co-pays and scheduling appointments. Patient confidentiality must be maintained at all times.

Responsibilities

 

Answer telephones.

 

Triage & direct phone calls to appropriate individual or area.

 

Enter patient information into IDX system.

 

Schedule appointments.

 

Process patients at check in & check out.

 

Prepare charts for office hours.

Assure appropriate referrals are in place for each Date of Service.

 

Verify insurance information.

 

Follow-up with referring physician &/or patient if referral is required.

 

Reconcile Cash Journals daily and prepare Cash Bag for transfer.

 

Maintain Change Fund

 

Take messages for physicians and nurses

 

Performs other duties as assigned, according to the individual departmental needs.

 

Qualifications

HS diploma and one year medical office experience is required.  Must have strong customer service experience.

Location : Location

US-VA-Norfolk

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