EVMS

  • Medical Receptionist

    Position Number
    6149408
    Department
    Otolaryngology
    Category
    Administrative/Clerical
    Location : Location
    US-VA-Norfolk
  • Overview

    Responsible for answering the telephone, pulling & prepping charts, greeting patients, processing patient check in & check out, collecting co-pays and scheduling appointments. Patient confidentiality must be maintained at all times.

    Responsibilities

     

    Answer telephones.

     

    Triage & direct phone calls to appropriate individual or area.

     

    Enter patient information into IDX system.

     

    Schedule appointments.

     

    Process patients at check in & check out.

     

    Prepare charts for office hours.

    Assure appropriate referrals are in place for each Date of Service.

     

    Verify insurance information.

     

    Follow-up with referring physician &/or patient if referral is required.

     

    Reconcile Cash Journals daily and prepare Cash Bag for transfer.

     

    Maintain Change Fund

     

    Take messages for physicians and nurses

     

    Performs other duties as assigned, according to the individual departmental needs.

     

    Qualifications

    HS diploma and one year medical office experience is required.  Must have strong customer service experience.

    Location : Location

    US-VA-Norfolk

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