EVMS

  • Medical Receptionist

    Position Number
    7851701
    Department
    Infectious Diseases
    Category
    Administrative/Clerical
    Compensation Max
    USD $15.60/Hr.
    Compensation Min
    USD $12.00/Hr.
    Location : Location
    US-VA-Norfolk
  • Overview

    Responsible for greeting patients, answering the telephone, scanning pertinent patient data into the electronic medical record, checking patients in and out, verifying patient insurance and referrals, and scheduling appointments.   Patient confidentiality must be maintained at all times.

    Responsibilities

    Greet and arrive patients in a courteous and timely manner.

     

    Checks-in and checks-out patients, obtains referrals when appropriate, schedules outside appointments with specialists when requested and handles hospital consults.

     

    Registers existing and new patients, verifies demographics and insurance, determines insurance copays, and collects money and copays to send to the Medical Group, post all payments collected into IDX.

     

    Responsible for retrieving the phones from the answering service at the beginning of each day and transferring phone lines to the answering service at the end of each day.  After transferring calls to the answering, call the number to verify that everything went through correctly

     

    Answers incoming calls and handles by transferring, entering a message in the EHR or paging doctors when appropriate.  

     

    Schedule/reschedule clinic and ancillary testing appointments.

     

    Responsible for working/maintaining task list in the electronic medical record and assist with reports as needed.

     

    Checks the electronic medical record for referrals and authorization prior to visit or upon patient arrival. Makes sure all information/ paperwork in scanned into the patients chart.

     

    All other duties as assigned related to front office and administrative duties.

     

    OTHER DUTIES AND RESPONSIBILITES

    Gives directions to patients and visitors.

    Maintains order in reception room

    Qualifications

    High school diploma plus one year experience performing related functions in a medical practice.  Must have some working knowledge of computers and typing experience.  Professional, customer service-oriented individual is required.

    Location : Location

    US-VA-Norfolk

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