• Medical Assistant II

    Position Number
    Location : Location
  • Overview

    This is a position for a Medical Assistant II with the EVMS Ear, Nose and Throat Surgeons. Under direct supervision this position will assist with clinical assignements for assigned care teams within the Department.


    Your certification must be uploaded to your profile.



    Typically assigned to one of the Departments providers, and that providers Medical Assistant, with seeing patients in a clinical setting at either the River Pavilion or Princess Anne office. Within this role the typical job duties that will occur during the assigned clinic are as follows:


    • Prior to the assigned clinic starting, checking all exam rooms for cleanliness and ensuring that adequate supplies are in stock in those rooms.
    • At the concolusion of clinics at the end of the day, cleaning the rooms and ensuring all clinical equipment has been secured and properly put away per department standards.
    • Great patients in the waiting room and escort them to the clinical floor. Identify yourself, the healthcare provider you are assisting, and discuss what the patient can expect from todays visit.
    • Triage the patient by obtaining and recording vital signs, common complaints, past medical history, past surgical history, smoking status and any other applicable clinical information as directed by the healthcare provider. Additionally a reconciliation of medication will occur.
    • Appropriatley document all triaged healthcare information in the Allscripts EMR while in the room with the patient per Department and Medical School plicy.
    • Ensure all potential records that the patient may have brought with them to the appointment, including imaging, is appropriately added to the EMR and provided to the healthcare provider for review.
    • Provide clinical equipment to the healthcare provider upon request. Upon the provider completing their use of the clinical equipment, assist in the proper cleaning and disinfecting of the equipment.
    • At the conclusion of the patients appointment, clean the exam room and prepare for the next patient to be able to utilize the room.

    When not assigned to assist providers with the above referenced activities, the individual in this role will provide additional clinical/administrative support as needed. Common duties are as follows:

    • Scanning in clinical documents into the EMR. 
    • Checking supplies and documenting what clinical items need to be ordered. Providing the Clinical Office Coordinator with a list of those requested items.
    • Checking exam rooms, and supply closets, for expired medication.
    • Assisting with ordering of testing and imaging as needed and requested.

    The successful candidate in this role shall respond to questions from patients, family members, faculty/residents, other health care providers in a timely and professional manner. Patient inquiries should be answered on the same day they are recieved, before leaving for the day.  If patient is not home at the first attempt, a notation should be made in the medical record.  All patient conversations must be documented in the electronic medical record.


    Participate in all staff meetings, education lectures and quality improvement activities.


    Follow EVMS Medical Group protocols related to infection control, environmental safety and patient confidentiality.  Complete annual recertification for Blood Borne Pathogens, HIPAA Compliance Training, Respiratory FIT and IT Policy.  Maintain current CPR certification and any updates relating to M.A. Certification.


    Perform other duties as assigned.


    High school diploma plus successful completion of a Medical Assistant program and certification (RMA or CMA). Equivalent military training will be accepted. Completion of BLS class and re-certify every 2 years. At least one (1) year of experience in a doctor’s office/ clinical area.

    Experience in a “fast paced” ambulatory setting.

    Ability to balance multiple priorities and tasks.

    Ability to make professional decisions under the supervision of the physicians and licensed nurses.


    Copy of active certification is required upon application submission. Documentation must include your name, certification number, and expiration date. Any submission received without certification or any submission received with expired certification is incomplete and will not be considered.

    Location : Location



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