EVMS

  • Medical Receptionist

    Position Number
    6591301
    Department
    Otolaryngology
    Category
    Administrative/Clerical
    Location : Location
    US-VA-Norfolk
  • Overview

    Responsible for answering a high volume of telephone calls, redirecting calls to appropriate physicians or staff, scheduling (new) patient appointments, reviewing and building patient demographic information in IDX, scanning records into Allscripts. Other administrative front desk responsibilities as assigned by the Office Manager or Administrator.

    Responsibilities

    Answer telephones.

     

    Triage & direct phone calls to appropriate individual or area.

     

    Enter patient information into IDX system.

     

    Schedule appointments

     

    Assure appropriate referrals are in place for each Date of Service.

     

    Verify insurance information.

     

    Follow-up with referring physician &/or patient if referral is required.

     

    Forward messages to physicians and staff in Allscripts

     

    Schedule surgeries for assigned doctor in a timely manner including obtaining all required authorizations.

     

    Performs other duties as assigned, according to the individual departmental needs.

    Qualifications

    HS diploma and one year medical office experience is required.  Must have strong customer service experience.

    Location : Location

    US-VA-Norfolk

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