Serves as a representative for a medical group call center. Responsible for answering calls and scheduling appointments in a high-volume call center environment. Ability to remain calm and perform duties efficiently under stress. Excellent communications and interpersonal skills. Manual dexterity. Must demonstrate ability to effectively communicate and interact with all age groups. MUST have Excellent Customer Service Skills. Patient confidentiality must be maintained at all times.
High school diploma/GED with excellent written and verbal communication skills. Must be highly organized with outstanding customer service attitude and have the ability to adapt and work under pressure. Prior experience working in a medical office setting highly desired but not required.
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