Responsible for front and back office procedures to include scheduling appointments, checking-in and out patients.

A copy of your certification must be uploaded to your profile.

Triage of incoming patients obtaining vital signs, chief complaint, reconcile medication list, reconcile allergies, family history, and prepare patient for the visit .

 Assist physicians with examinations, minor surgeries, diagnostic procedures, and treatments. Provide basic patient care and examinations as directed.

Assist with scribing patients clinical summaries.

Administer injection of medications or immunizations in accordance with approved protocols. Observe patient for any reaction to medications, immunizations, treatments and significant incidents.

Cross train with other clinical staff to perform all diagnostic procedures, i.e.; visual exams, ear lavage, EKG, Spirometry, all injections, helping with pharmacy requests, in house labs, procedure clinics and entering of all data in the electronic medical record.

Prepare exam rooms for patient visits, restocking of the clinical area and exam rooms. Sterilize instruments when used and maintain medical equipment.

Appropriately document interventions in the electronic medical record. Review the chart for completeness, test results and billing.

Scan upcoming appointments for additional medical record information necessary. Obtain medical records from other physician offices, hospitals, labs, emergency rooms and radiology prior to patient visit.

Complete all “tasks” assigned to individual team (as well as covering for other MA’s who may be temporarily absent). This includes responding to patient messages, prescription refills, lab results, referrals, home health agencies, medication prior authorizations, patient forms and follow up from physicians. All tasks must be reviewed, addressed and marked appropriately before the close of each business day.

Respond to questions from patients, family members, faculty/residents, other health care providers in a timely and professional manner. Patient phone calls should be answered on the same day they are logged in, before leaving for the day.  If patient is not home at the first attempt, a notation should be made in the medical record.  All patient conversations must be documented in the electronic medical record.

Participate in all staff meetings, education lectures and quality improvement activities.

Follow EVMS protocols related to infection control, environmental safety and patient confidentiality.  Complete annual recertification for Blood Borne Pathogens, HIPAA Compliance Training, Respiratory FIT and IT Policy.  Maintain current CPR certification and any updates relating to M.A. Certification.

Perform other duties as assigned.

Successful completion of a Medical assistant program (or equivalent military training) and active certification (CMA, CCMA, or RMA) is required or the ability to obtain the certification within 90 days of hire date.  Completion of BLS class and re-certify every 2 years.