• Triage incoming patients by obtaining vital signs, following standing triage orders, reconcile medication list, reconcile allergies, make sure immunizations are up to date and prepare patient for the visit.
• Assist physicians with examinations, minor surgeries, diagnostic procedures and treatments. Provide basic patient care and education as directed by provider and standing orders.
• Completes delegated tasks from the current and prior day i.e.: patient messages, prescription refills, lab results, referrals, home health agency requests, medication prior authorizations, patient forms, and physician follow-up. All tasks must be reviewed, addressed, and marked appropriately before the close of each business day.
• Coordinates services with specialists i.e.: radiation oncology, pulmonology, endocrinology, nutritional counseling, or social services consultation. Documents all correspondence and interventions in the electronic health record.
• Assists supervisors in the training of new staff members.
• Maintains current inventory of medical and office supplies Cleans, sterilizes, and maintains used instrumentation per department protocol.
• Medical Assistants are required to fill in for other clinical staff during vacations and illness and perform other duties as assigned by providers, or supervisors at both sites.

• The successful candidate in this role shall respond to questions from patients, family members, faculty/residents, other health care providers in a timely and professional manner. Patient inquiries should be answered on the same day they are received, before leaving for the day. If patient is not home at the first attempt, a notation should be made in the medical record. All patient conversations must be documented in the electronic medical record.

• Participate in all staff meetings, education lectures and quality improvement activities.

Minimum Qualifications and Skills:

• Certification as a Medical Assistant such an RMA or CMA is required.
• Completion of BLS training and recertification every 2 years
• Successful completion of a Medical Assistant program.

Preferred Qualifications:

• Previous medical office experience with relevant skills preferred. Customer service-oriented individual is required. Experience in a “fast paced” ambulatory setting is desirable but not required.
• The candidate shall be detail oriented, self-motivated, and possess excellent time management and interpersonal skills.
• The candidate shall possess strong communication skills.
• The candidate will be able to overcome obstacles through problem solving.
• The candidate shall be able to show empathy and understanding for patients and colleagues.